Project Professional - ESN (Fixed Term Contract)

BT Group; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading telecommunications company in Birmingham seeks a fixed term position covering Family Leave. This role involves managing key relationships with third-party site providers to ensure operational coverage for Emergency Services. Responsibilities include coordinating tasks for successful project mobilization, implementing coverage strategies, and ensuring quality and compliance. Ideal candidates will have strong stakeholder engagement skills and project coordination experience. The role offers a substantial benefits package, including a bonus and flexible options.

Benefits

10% on target annual bonus

BT Pension scheme, minimum 5% employee contribution, BT contribution 10%

X4 Salary Life Assurance

Flexible benefits including Cycle to Work

25 days annual leave

Enhanced women's health support

24/7 private virtual GP appointments

World-class training and development opportunities

Access to retail discounts

Qualifications

• Experience of working with technical internal and external stakeholders.
• Experience managing costs in a project environment.
• Good experience of coordinating in a project environment.

Responsibilities

• Support relationships with Delivery and Deployment functions across all relevant BT Directorates.
• Coordinate tasks to ensure successful mobilisation for ESN requirements.
• Ensure Coverage Implementation activities operate on time and within budget.

Skills

Communication

Problem Solving

Commercial Acumen

Technical Support

Project/Programme Management

Tools

Excel

Job description

This is a key fixed term position covering Family (Paternity) Leave, working with the Home Office and 3 Emergency Services (3ES) users to ensure the Emergency Services have operationally acceptable coverage to facilitate their transition to ESN. This role owns and manages key relationships with 3rd party site providers to ensure we can deliver the coverage needed whilst generating revenue for BT. The role supports the delivery of all ESN incremental coverage solutions and ensures that the overall strategic benefits of ESN can be delivered. In addition, it supports the relationships with key customers and suppliers to deliver ESN Coverage Services. You will be required to undergo National Security Vetting to SC or NPPV level.

What you’ll be doing

• Supporting relationships with Delivery and Deployment functions across all relevant BT Directorates.
• Coordinating tasks to ensure successful mobilisation for ESN requirements.
• Coordinating tasks to support Coverage Implementation, Deployment and Commercial teams.
• Ensuring Coverage Implementation activities operate on time and in budget according to customer requirements.
• Ensure best practice processes and procedures are in place to minimise costs whilst delivering the quality required for ESN.
• Supporting customer relationships with key customers such as the Home Office and ESN User Groups.
• Supporting the wider ESN team on non Home Office generated requirements & delivery related activities.
• Gathering of project data for reporting.
• Experience of Telecoms delivery and technology.

Experience & Skills

• Experience of working with technical internal and external stakeholders.
• Experience of data gathering technical data and good experience of analysing data (Excel - Vlookups).
• Experience managing costs.Good experience of coordinating in a project environment.

The skills you’ll need

• Communication
• Problem Solving
• Commercial Acumen
• Technical Support
• Project/Programme Management

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We are a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. It’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. Joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Benefits

• 10% on target annual bonus.
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%.
• X4 Salary Life Assurance.
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice.
• 25 days annual leave (not including bank holidays), increasing with service.
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues.
• 2 weeks paid carer's leave.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV package.
• Access to 100’s of retail discounts including the BT shop.