Project Manager - Joinery / Construction

Broadreach Limited; Horsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A construction and joinery company is looking for a confident Project Manager to oversee client project delivery from specification to completion. Your responsibilities include managing the end-to-end delivery, acting as a key contact for clients and suppliers, and ensuring customer satisfaction through effective communication and problem-solving. Ideal candidates will have a background in construction, excellent organisational skills, and a commitment to high-quality project outcomes. This role is integral to maintaining strong client relationships and project profitability.

Qualifications

• Background in joinery, interiors, construction or manufacturing.
• Strong understanding of general construction practices and site requirements.
• Confident communicator with clients, architects, installers and internal teams.

Responsibilities

• Manage the end-to-end delivery of client projects.
• Act as the main technical contact for customers at point of sale and beyond.
• Liaise daily with clients, internal operations and external suppliers.

Skills

Excellent verbal and written communication skills

Strong organisational and time management skills

Ability to train and explain technical information clearly

Proactive, pragmatic and self-motivated

Team player with a positive attitude

Tools

CRM systems

Microsoft Outlook

Job description

Project Manager - Joinery / Construction

Full-time | Monday to Friday | 7:30am - 4:30pm

An established and growing business within the construction and joinery sector is looking to appoint a confident Project Manager to oversee the successful delivery of client projects from specification through to installation and completion.

This is a hands‑on, customer‑facing role suited to someone who enjoys solving problems, building long‑term client relationships and ensuring projects are delivered profitably, on time and to a high standard.

The Role

As Project Manager, you will take ownership of projects once sold, acting as the key technical and commercial point of contact for clients, internal teams and external suppliers.

You will be responsible for ensuring specifications are correct, issues are resolved quickly and customers feel fully supported throughout the project lifecycle.

Key Responsibilities

• Manage the end‑to‑end delivery of client projects
• Act as the main technical contact for customers at point of sale and beyond
• Liaise daily with clients, internal operations and external suppliers
• Support the sales team with technical advice and attend customer meetings when required
• Investigate and resolve quality, installation and technical queries
• Ensure customer requirements are accurately documented and standardised
• Maintain project gross profit and commercial awareness
• Schedule activities accurately and update CRM records
• Deliver product and installation training to clients and internal staff
• Assist with the development of installation guides, mock‑ups and support materials
• Contribute to bespoke and new product solutions

What We're Looking For

• Background in joinery, interiors, construction or manufacturing
• Strong understanding of general construction practices and site requirements
• Confident communicator with clients, architects, installers and internal teams
• Calm, organised and solutions‑driven under pressure
• Customer‑focused with a professional, reassuring manner
• Commercially aware and detail orientated
• Comfortable using CRM systems and Microsoft Outlook

Skills & Attributes

• Excellent verbal and written communication skills
• Ability to train and explain technical information clearly
• Strong organisational and time management skills
• Proactive, pragmatic and self‑motivated
• Team player with a positive attitude

Key Measures of Success

• Monthly invoiced sales performance
• Customer satisfaction
• Quality and timeliness of project delivery