Project Manager

Austin Heating & Cooling; Ingham CP; On-site; GBP 40,000 - 55,000; Full time

Job summary

A heating solutions provider in the UK is seeking a skilled Project Manager to lead business growth and manage technical sales within Norfolk and Suffolk. This role involves developing sales opportunities, coordinating projects, and nurturing customer relationships. The ideal candidate must have hands-on experience in commercial gas and heating, excellent communication skills, and a strong customer satisfaction mindset. Competitive salary and benefits offered in a supportive environment that values employee contributions.

Benefits

Competitive base salary with bonus

Enhanced annual leave

Company vehicle provision

Group private healthcare option

Qualifications

• Hands-on experience in commercial gas and heating disciplines.
• Experience in a technical sales role or similar position.
• Strong technical knowledge of Natural Gas, LPG, Oil and Renewables.

Responsibilities

• Developing new and existing business sales opportunities.
• Building strong customer relationships and advising on system design.
• Managing the full project lifecycle from enquiry to handover.
• Coordinating with engineers and ensuring quality delivery.
• Monitoring quality, profitability, and customer satisfaction.

Skills

Sales and project management

Customer relationship management

Technical understanding of gas and heating systems

Strong communication skills

Time management and multitasking

Tools

CAD software

Microsoft Word

Microsoft Excel

Job description

At Austin Heating & Cooling we've been building trusted relationships and delivering high-quality commercial heating solutions for decades. Now, we're looking for a skilled and motivated Project Manager to help drive the next stage of our growth within Norfolk and Suffolk and the wider area.

About the Role

Reporting directly to the Branch Manager, you'll play a key role in supporting our sales and management teams to deliver on our development strategy. You'll act as our technical sales presence in the region – generating new business, designing commercial heating systems, nurturing existing client relationships, and ensuring projects run smoothly from enquiry to completion.

Day-to-day work will include:

• Developing new and existing business sales opportunities across installation, service, and maintenance agreements
• Building strong customer relationships, advising on system design, and selecting the right equipment for their needs
• Managing the full project lifecycle – from initial enquiry, thorough design stages thorough to final handover
• Coordinating with engineers, sub-contractors, and colleagues to ensure efficient, high-quality delivery
• Monitoring quality, profitability, and customer satisfaction at every stage

What We're Looking For

• Hands‑on experience in commercial gas and heating disciplines holding relevant tickets
• Experience in a technical sales role or similar position within the sector.
• A flexible, self‑motivated approach and a genuine passion for customer satisfaction
• Proven sales and project management experience
• Strong communication skills and the ability to build trusted business relationships at all levels
• Excellent technical knowledge of Natural Gas, LPG, Oil and Renewables.
• Competent IT skills (Mac and PC – Word, Excel); CAD experience is a bonus
• A solid understanding of Health & Safety within the construction industry
• Strong time management and multitasking abilitiesA full, clean UK driving licence

Why Join Austin Heating & Cooling?

We don't just see our employees as part of the team – we see them as part of the family. When you join us, you'll be joining a company that's committed to your growth and development.

Here's what you can expect:

• Competitive base salary with bonus incentive scheme
• Enhanced annual leave based on length of service
• Purchase of leave scheme
• Salary sacrifice pension scheme
• Company Vehicle provision
• Ongoing training and development to help you grow in your career
• Annual occupational health checks
• Option to receive Winter flu vaccination voucher
• A supportive, friendly team that values your contribution.
• The rewards of working for a family owned, Private Company where we value all our employees as key players in our business.
• Group Private Healthcare Option