Project Director, Quantitative Research

M3USA; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A healthcare research company in Greater London is seeking a Project Director of Quantitative Research. The ideal candidate will manage a client service team, oversee project timelines and budgets, and implement process improvements. Requirements include 5 years of experience in Quantitative Market Research and strong communication skills. Benefits include 25 days of annual leave, a pension scheme, and opportunities for remote work.

Benefits

25 days annual leave

Annual bonus scheme

Pension 4%/4% contributions

Medical cash plan with gym membership

Cycle scheme

Qualifications

• 5 years of experience in Quantitative Market Research.
• 3 years of project management experience.
• Experience in healthcare focused Market Research preferred.

Responsibilities

• Provide guidance and mentoring to the operations team.
• Manage project escalations to ensure timely completion.
• Develop and implement processes and system enhancements.
• Monitor productivity and quality of data collection.

Skills

Project Management

Microsoft Office

Communication Skills

Analytical Skills

Team Management

Education

Bachelor's degree or equivalent work experience

Job description

Overview

The mission of the Project Director of Quantitative Research is to manage and oversee a Client service Team. The individual will be a leader for his / her team by directly coaching and mentoring the staff building relationships with M3 clients and working with the team on ensuring projects complete on time and within budget. The Associate Director of Quantitative Research will also assist with updating processes and internal systems to ensure the team is working efficiently and collaboratively. This is the ideal role for someone who has management experience in market research specifically focused on online healthcare research.

Responsibilities

• Responsible for providing guidance and mentoring members of the operations team.
• Responsible for managing project escalations to ensure the project is completed on time and within budget. This will require the candidate to partner with internal stakeholders to address issues and improve performance on research projects.
• Working closely with senior management to adapt develop and initiate processes procedures and system enhancements.
• Investigating and managing project escalations. The Associate Director will be responsible for ensuring the project is completed on time and to the satisfaction of the client.
• Monitoring productivity and quality of data collection of their teams projects.
• Overseeing the billing process of the team and ensuring projects end with expected profitability.
• Support the development and implementation of best practices and policies for client service
• Execute client service improvement plans on allocated accounts ensuring collaboration with sales and other members of the team and providing a consistent and solution-oriented approach across each touch point of the client journey

Qualifications

Education and Training Required :

Bachelors degree or equivalent work experience preferred.

Minimum Experience :

• 5 years of experience in Quantitative Market Research
• 3 years of project management experience
• Experience in healthcare focused Market Research preferred
• Experience with complex market research projects which could include programming intricate sampling international translations patients or patient referrals (preferred)

Knowledge Skill Ability :

• Be a self-motivated individual with exceptional time management organizational skills and attention to detail.
• Able to work well meet deadlines and under pressure.
• Have exceptional written and verbal communication skills.
• Have strong Microsoft Office skills including Excel Outlook and Word.
• Have well-developed analytical and problem-solving skills.
• Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.

Benefits

• 25 days annual leave
• Participation in an annual bonus scheme
• Pension 4% / 4% employee / employer contributions of qualifying earnings
• Companys medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
• Cycle scheme

Remote Work : Yes

Employment Type : Full-time

Key Skills

Project / Program Management,Cold Calling,Construction Estimating,Construction Experience,Restoration,Restoration Industry Experience,Project Management,Microsoft Project,Team Management,Auto Estimating,Financial Management,Contracts

Experience : years

Vacancy : 1