Programme Head - Telecoms Modernisation Programme

techUK; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology organization is seeking a Head of Telecoms Modernisation Programme for a 12-month fixed term contract based in London with a hybrid work option. The role focuses on overseeing the transition from legacy telephone networks, engaging with various stakeholders, and managing program outreach. Strong interpersonal skills and a comprehensive understanding of telecoms policy are essential. The position offers a competitive salary of £45,000 - £65,000 per annum based on experience, along with benefits and a flexible working environment.

Benefits

Comprehensive benefits

Discretionary bonus

Flexible working policy

Qualifications

• Proven track record of building relationships at the C-suite level.
• Experience managing events with accuracy and detail.
• In-depth understanding of telecoms networks and services.

Responsibilities

• Lead Ops Board meetings and set engagement priorities.
• Develop programme activity overview and support priorities.
• Organise events to support industry needs.
• Be the voice of industry and represent at external events.
• Maintain the Digital Phone Switchover website.
• Oversee financial and operational aspects of the programme.

Skills

Strong interpersonal skills

Analytical and problem-solving skills

Excellent written and verbal communication skills

Attention to detail

Operational and financial management skills

Education

Understanding of UK telecoms policy

Experience managing projects

Job description

Job Title: Head - Telecoms Modernisation Programme (FTC)

Location: London / Hybrid

Salary: £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits

Job Type: 12-month fixed term contract, the role can either be full-time or part-time which can be configured across four days

Digital Connectivity Forum (DCF) Overview

The Digital Connectivity Forum (DCF) is the UK Government's advisory group on digital connectivity issues. Its members collaborate, source evidence, provide expertise and make recommendations to Government, regulators and industry, with the aim of developing policies which deliver seamless digital connectivity across the UK.

Role Overview

The purpose of the program is to oversee and coordinate industry activity around the move from legacy telephone networks - principally the retirement of the Public Switched Telephone Network and move to digital (IP-based) lines but also looking ahead to 2G switch off and copper retirement. The role will serve as a single point of contact for industry, stakeholders and Ofcom and the UK Government.

As Head of the Telecoms Modernisation Function, you would be responsible for developing and delivering a proactive and comprehensive outreach program to increase engagement, spread awareness, and focus on solutions for the successful migration of consumer or business edge cases, special services, and the CNI sector as the telecoms sector moves ahead with its infrastructure upgrade programme.

This high‑profile role would see you at the heart of a strategic digital upgrade programme, responsible for representing industry plans and progress to stakeholders, actively engaging with the CNI and business sectors to raise awareness and troubleshoot potential issues and supporting the telecoms industry outreach into the special services sector and third party dependencies.

The position requires the ability to work with a large and diverse selection of external stakeholders. You will need to build consensus, have an excellent understanding of the telecoms market, develop a work programme in a multi‑stakeholder environment, and deliver clear messages to stakeholders outside the telecoms sector.

Key Responsibilities

• Lead a bi‑monthly Ops Board meeting with programme sponsors, setting out engagement activity and progress and suggest actions to troubleshoot identified issues
• Develop overview of programme activity for the year and ensure programme sponsor priority areas are identified and supported and identify opportunities for proactive collaboration
• Organise events and roundtables to reflect the industry areas in need of additional support and maintain the profile of techUK's role in the programme
• Be the go to voice of industry on the program and speaker at external events
• Maintain meetings with government officials, regulator and other stakeholders including local government and the third sector on industry plans and programme progress
• Work with other techUK programmes to identify opportunities for cross programme collaboration
• Maintain the Digital Phone Switchover website so that it remains relevant and up to date
• Work with the Head of Press and Media in the instance of media coverage
• Oversee financial and operational spend and ensuring continued financial viability of programme

About you

Skills, Knowledge and Expertise:

Core Competencies

• A proactive, self‑motivated individual who is comfortable leading several projects
• Strong interpersonal skills and good at building relationships
• An effective communicator with excellent written and verbal communication skills
• Analytical and problem‑solving skills
• Operational and financial management skills, including supporting the sustainability of the programme
• Excellent organisational skills; and
• Attention to detail

Essential Knowledge and Experience:

• A strong understanding of the UK's policy and regulatory approach to telecoms
• In‑depth knowledge of public policy and public affairs
• Experience of managing projects and external consultants; and
• A proven track record and experience of building and managing relationships with a diverse range of stakeholders, including at the C‑suite level

Desired Knowledge and Experience:

• In‑depth technical understanding of the UK's telecoms networks and services and the products delivered
• A proven track record of managing events ensuring accuracy and attention to detail
• Demonstrable management expertise and ability to work with small but dedicated team

Additional Information

This is based out of techUK's London offices. However, techUK operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

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Candidates with experience of: Telecoms Modernisation Programme Head, Telecoms Modernisation, Telecoms Modernisation Operations Manager, Programme Manager, Project Manager, Public Sector Project Lead may also be considered for this role.