Programme Delivery Coordinator

EA First Compass House; Cambridge; On-site; GBP 27,000 - 30,000; Full time

Job summary

A UK-based executive education provider seeks a Programme Delivery Coordinator in Cambridge. This role involves overseeing the successful delivery of education programmes, collaborating with various stakeholders, and managing logistics such as travel and accommodations. Ideal candidates are highly organized, possess strong communication and problem-solving skills, and have experience in event or project management. Salary ranges from £27,000 to £30,000 annually, complemented by a competitive benefits package.

Benefits

Competitive benefits package

Qualifications

• Highly organized and proactive with strong problem-solving capabilities.
• Experience in event or project management handling complex logistics.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Oversee successful delivery of education programmes, maintaining high service levels.
• Collaborate with stakeholders to ensure programme delivery success.
• Serve as primary contact for participants during delivery phase.
• Handle all logistical aspects including travel and accommodation.
• Monitor events in real-time, resolving issues for a smooth experience.
• Prepare and format supporting programme materials accurately.
• Maintain standards of delivery and share participant feedback.
• Make travel arrangements and secure venues for visits.
• Work with departments to ensure budget compliance.

Skills

Organizational skills

Problem-solving skills

Communication skills

Time management skills

IT skills (Excel, PowerPoint, Word)

Job description

Overview

Looking for a varied and busy new role where you'll play an essential role in supporting the delivery of executive education and leadership development programmes?

This role would suit someone who enjoys administration, coordination, events planning and who ideally, has experience in coordinating training courses/programmes.

Based in Cambridge, you'll be a Programme Delivery Coordinator with the following responsibilities:

Responsibilities

• Oversee the successful delivery of education programmes, maintaining high service levels throughout for clients and participants.
• Collaborate with programme designers, contributors, and other stakeholders to ensure programmes are delivered successfully.
• Serve as the primary contact for participants and other stakeholders during the delivery phase.
• Working with the programme design, venue and operations teams, oversee all logistical aspects of programme delivery, including travel, accommodation, catering, A/V setup, and social and cultural activities.
• Monitor events in real-time, resolving any issues to ensure a smooth participant experience and promote learning and engagement.
• Prepare and format all supporting programme materials, ensuring accuracy, accessibility compliance, and alignment with brand guidelines.
• Maintain exacting standards of delivery, addressing issues proactively and ensuring participant feedback is shared effectively to enable continuous improvement.
• Make travel arrangements, secure venues for company visits, and undertake a variety of other important administrative tasks.
• Work closely with internal departments to ensure budgetary compliance.

Qualifications / Experience

If you're highly organised, proactive and collaborative with excellent problem solving skills and the ability to manage multiple tasks under pressure - we'd like to hear from you!

Experience in event management or project management, where you've managed complex logistical arrangements would be great. You'll have strong communication and time management skills along with excellent IT skills including Excel, PowerPoint and Word.

Location and Details

Location: Cambridge

Hours: Monday-Friday - 37.5 hours per week

Salary: £27-30,000 per annum + a very competitive benefits package

EA First Ltd are acting as an Employment Agency for this permanent vacancy.