Profit Protection Compliance Manager

Delaware North at Stadium of Light; Sunderland; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A leading event management company in the UK is hiring a casual Profit Protection Compliance Manager to support their Match Day team. The role involves monitoring compliance with safety regulations, managing security incidents, and conducting revenue investigations. Ideal candidates should have management experience and effective communication skills. The position offers flexible hours, primarily during weekends and evenings, with a competitive pay rate of £20 per hour.

Benefits

Flexible working hours

Competitive pay

Qualifications

• Proven experience in management experience in Profit Protection and/or similar role.
• Good working knowledge of managing operational standards & health and safety requirements.
• Experience in conducting corporate investigation interviews.

Responsibilities

• Responsible for delivery of the Profit Protection & Compliance event day agenda.
• Monitor compliance to Delaware North policies and procedures.
• Management of security related incidents.
• Carry out event day revenue & stock variance investigations.
• Assessment audits on staff within the Team Leader training program.

Skills

Coaching and mentoring

Excellent communication

Operational standards management

Health and safety knowledge

Management experience in Profit Protection

HR Employment law knowledge

Conducting corporate investigations

Investigation report writing

Flexibility in working hours

Job description

The opportunity

Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland.

The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.

This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.

Pay

The expected pay for this role is £20ph

What we offer

What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.

What will you do?

• Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
• Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
• Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
• Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
• Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.

More about you

• Experienced in coaching and mentoring others to drive performance.
• Excellent communication skills with all levels of staff.
• Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
• Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
• Working knowledge of HR Employment law.
• Experience in conducting corporate investigation interviews.
• Investigation Report & Statement writing.
• Flexible to support mobile working across UK business.
• Able to work weekends and evening events to support Profit Protection & Compliance duties.

Source: Hospitality Online