Professional Support and Wellbeing Case Manager

NHS ENGLAND; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A national healthcare organization in Manchester is recruiting Case Managers to provide support to postgraduate multi-professional trainees. Successful candidates will have prior coaching experience and be responsible for assessments, action plans, and coordination with educational supervisors. This role is essential for improving the health sector's support for trainees in their professional development.

Qualifications

• Must have a good understanding of multi-professional trainees requiring extra support.
• Experience in educational roles and working with various trainees essential.

Responsibilities

• Conduct initial assessments and monitor progress of trainees.
• Act as a coach and mentor, coordinating specialist referrals.
• Produce actionable plans and identify support endpoints.

Skills

Coaching experience

Mentoring

Assessment skills

Education

Experience as a senior medical educator

Job description

Overview

The Northwest Professional Support and Wellbeing Service (PSW) are recruiting Case Managers. The PSW offers pastoral and professional support to postgraduate multi-professional trainees within the Northwest Deanery. Case managers will work with postgraduate multi-professional trainees referred to the PSW for support. The case manager will work as a coach, therefore previous experience and an ongoing interest in coaching is essential. They will regularly review the multi-professional trainees progress until a mutually agreed end point is reached.

Responsibilities

• Responsible for the initial assessment and onward monitoring of multi-professional trainees referred for additional support from the PSW.
• To act as a 'critical friend', coach and/or mentor and coordinate any referrals for specialist support.
• To produce an action plan.
• To identify end points of support for completion of case management at the appropriate stage.
• To coordinate with Educational Supervisors, Training Programme Directors and/or other parties as appropriate regarding workplace progression and progress when required.
• To signpost multi-professional trainees to the other support services as needed.

Organisational context

We are keen to appoint senior medical educators who have a range of experience of working with multi-professional trainees and who have held education and leadership roles. Case managers should have a good understanding of working with multi-professional trainees who require extra support through experience as an educator and who may have their own lived experience.

Our work supports the NHS to deliver high quality services for patients and best value for taxpayers. Our staff bring expertise across hundreds of specialisms -- including clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial -- enabling us to design and deliver high-quality NHS services. We lead the NHS in England by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
• Making the NHS a great place to work, where our people can make a difference and achieve their potential
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money

Earlier this year, the Government announced that NHS England will gradually merge with the Department of Health and Social Care, leading to full integration. The aim is to create a smaller, more strategic centre that reduces duplication and eliminates waste. If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the recruitment process.