Production Support Engineer

PURVIEW; Glasgow; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A tech company in Glasgow is seeking a Senior Production Support Engineer to lead a small group of Engineers. This role demands strong technical proficiency in Java and Azure, along with exceptional collaboration skills. Responsibilities include managing incidents, optimizing systems, and delivering high-quality client support. The role will also require providing 24/7 support for critical production systems. Candidates should have strong experience with cloud technologies and DevOps practices, ensuring the stability and reliability of production environments.

Qualifications

• Strong experience in Java 8‑17 and Microservices.
• Hands-on experience with Azure Cloud technologies.
• Proficient in automated testing frameworks.

Responsibilities

• Engage with clients and stakeholders for incident resolutions.
• Identify and resolve production incidents rapidly.
• Monitor application health using logs and metrics.

Skills

Java 8‑17

Terraform

Microservices

Spring frameworks

Apache Camel

Azure Cloud

GitHub/GitLab

Tools

JIRA

Confluence

SharePoint

Job description

Title : Senior Production Support Engineer (Java & Azure Cloud)

Location : Glasgow, UK – Hybrid 2 Days onsite

Job Type : Contract Inside IR35

No Sponsorship Provided

About the Role

We are looking for a Senior Production Support Engineer to join our team to lead a small group of Engineers and ensure the stability, performance, and reliability of our production environment. This role combines technical expertise with strong collaboration skills to manage incidents, optimize systems, and deliver exceptional client support.

Key Responsibilities

• Proactively engage with clients and stakeholders to align on product changes and incident resolutions.
• Rapidly identify, triage, and resolve production incidents with root cause analysis.
• Monitor application health daily using logs, dashboards, and metrics.
• Provide 24 / 7 support for critical production systems, including on-call rotation.
• Manage application certificate renewals to prevent service disruptions.
• Use JIRA, Confluence, and SharePoint for change management and documentation.

Technical Skills

• Strong experience in Java 8‑17, Terraform, Microservices (RESTful and Events), and frameworks like Spring (Boot, Cloud, Data JPA, Security), Apache Camel, JMS, Hibernate, Maven, Gradle, ELK stack, NodeJS.
• Hands‑on experience with Azure Cloud (serverless infrastructure, Service Bus, Dataverse, Azure Key Vault, Azure Monitor, Alerts, Azure App Services).
• Familiarity with Azure DevOps, CI/CD pipelines, and automation.
• Proficiency in GitHub/GitLab, version control, and DevOps practices (Azure ADO).
• Unit and functional test automation using JUnit and Mockito.
• Database expertise: Postgres, SQL, Oracle, and ORM tools like JPA2, Hibernate.