Product Owner | Payments Area @ING Bank

ING; Wales; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A major banking institution is seeking a Product Owner in the Payments area to oversee product delivery and improve payment flows. The ideal candidate will have a minimum of 3 years of experience in the banking sector, particularly in payments processing, along with strong project management skills. This role offers impactful work in a collaborative environment and opportunities for professional growth through various training and development programs.

Benefits

Impactful work in a fun and collaborative environment

Hybrid working with flexible schedule

Growth opportunities through various learning platforms

Qualifications

• Minimum 3 years experience in the banking sector, particularly in payments.
• Proven experience in planning, execution, and delivery of projects.
• Excellent written and spoken English skills.

Responsibilities

• Ensure accurate delivery of products and services.
• Develop product vision and roadmap.
• Manage the backlog and actively contribute to sprint events.

Skills

Experience in payments processing

Project Management skills

Analytical thinking

Positive attitude

Excellent communication skills

Education

Higher Education degree

Job description

Discover ING Bank

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

ING Bank is looking for a Product Owner to support the Payments area to deliver target processing engines & improve product flows.

We are a very dedicated team which has the mission to bring new products and new features on existing products to give the best customer experience in payments ecosystem using agile methodology. In this respect, every team member is exposed to a variety of challenges, from technical solutions and design to improve the payments engines to stay in line with customers’ expectations, processing speed, within aa bank regulated area which is changing very fast. That’s why we must design, implement and support new high quality enterprise software solutions which need to provide performance, availability and scalability but at the same time to offer integrity and confidentiality for our customers transactions.

In your day to day activities, as Product Owner, you will need to oversight the planning, backlog and deliverables in line with organization strategical objectives, apply a holistic view and drive the changes to continually improve the payments processing landscape. You will need to understand and evaluate complex data models and develop functional and non‑functional requirements in collaboration with your team.

Your day to day

• Ensure at all times the accurate delivery of products and services you have committed to, in line with organization projects and initiatives
• Take pro‑active measures to align and create awareness between various stakeholders.
• Developing the product vision and defining what to do to get there;
• Development & execution of the product roadmap;
• Managing the backlog; active contribution to all events of the spring by asking, answering & challenging.
• Clearly express the product backlog to the squad and maximize the work of Development team.
• Be a product expert & set new standard.
• Understanding the customers & stakeholders needs and actively propose actions to improve efficiency & cex.
• Follow & understand trends & market evolution.
• Actively initiate/propose changes – new products/features, new processes, new technologies in line with observed opportunities & market trends.
• Ensuring that business and IT understand and complement each other’s expertise.

What you bring to the team

• Minimum 3 years’ experience in the banking sector (payments area) - relevant experience in payments processing, clearing schemes, SWIFT messaging.
• Proven experience in Project Management including planning, execution & delivery of projects.
• Higher Education degree.
• Team player: it is about the team: you trust others and can be trusted. You are committed to team goals and always have the right spirit.
• Analytical thinking, focus on quality (commitment to respect the standards of excellence), proactive attitude, determination and discipline, customer orientation, team spirit.
• Positive attitude, accountable and open minded to challenge the status quo.
• Strong focus on making things work.
• Excellent communication skills - ability to present formal /informal findings in a clearly defined and persuasive manner.
• You have Excellent written and spoken English skills.

What we offer

• Impactful work in a fun and collaborative environment
• Open‑concept offices designed for both teamwork and relaxation
• Corporate events and social gatherings
• Hybrid way of working with flexible working schedule and short week options
• Monthly budget on Benefit platform
• Extra annual leave days depending on the total length of working experience
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.