Product Owner

Capita plc; Remote; GBP 40,000 - 60,000; Full time

Job summary

A dynamic leader in consulting and digital services is seeking a Product Owner to lead the development and delivery of learning technology products. You will manage the roadmap for platforms like Cornerstone and ensure alignment with government objectives. The ideal candidate has proven experience in a similar role, strong understanding of LMS platforms, excellent communication skills, and familiarity with agile methodologies. This role allows for remote working with occasional travel across the UK, competitive salary, and numerous benefits.

Benefits

Competitive salary

23 days' holiday, rising to 27

Paid volunteering day

Generous family leave policies

Cycle2Work scheme

Pension and life assurance

Qualifications

• Experience in learning technology or similar settings is essential.
• Knowledge of accessibility standards and GDS guidelines is desirable.
• Background in instructional design or digital learning is beneficial.

Responsibilities

• Define and own the product vision and roadmap for LMS/LXP.
• Guide the implementation of technology solutions and integrations.
• Act as the primary liaison with stakeholders and governance boards.

Skills

Proven experience as a Product Owner or Product Manager

Strong understanding of LMS platforms and user experience design

Familiarity with agile methodologies

Confident technical understanding including SSO and data management

Excellent communication and facilitation skills

Job description

Job Title: Product Owner

Contract: Civil Service Learning (Learning Frameworks 2.0)

Location: UK-based, remote - occasional travel

Reports To: Head of Learning Technology

As the Product Owner you will lead the development and delivery of learning technology products under the Learning Frameworks 2.0 contract. This includes managing the roadmap for platforms such as Cornerstone and the wider learning technology ecosystem, ensuring alignment with civil service objectives, and driving user-centred design and integration across systems.

At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What we're looking for:

Essential:

• Proven experience as a Product Owner or Product Manager in learning technology or similar settings
• Strong understanding of LMS platforms, data integrations, and user experience design.
• Familiarity with agile methodologies, backlog management, and stakeholder engagement.
• Confident technical understanding including SSO, automated data feeds, technical integration approaches, security compliance and data management principles

Desirable

• Knowledge of accessibility standards, GDS guidelines, and public sector compliance.
• Background in instructional design or digital learning

In addition, you will also have:

• Excellent communication and facilitation skills across multi-disciplinary teams.

What you'll be doing:

Product Strategy & Ownership

• Define and own the product vision, roadmap, and backlog for LMS/LXP platform and learning technology ecosystem.
• Align product development with strategic goals of the Learning Frameworks 2.0 contract and government skills strategy.
• Prioritise features and enhancements based on user needs, stakeholder input, and technical feasibility.

Platform Implementation & Integration

• Guide the implementation of the technology solution, focusing on learning platforms and integrations with business systems.
• Collaborate with technical teams to validate data flows, booking/payment features, and catalogue management capabilities.
• Ensure accessibility, GDS compliance, and learner experience standards are met across all products.

Stakeholder Engagement & Communication

• Act as the primary liaison between delivery teams, clients, and suppliers (e.g. Cornerstone) with regard to product management.
• Facilitate workshops, demos, and planning sessions to gather requirements and validate product direction.
• Provide regular updates to governance boards and contribute to strategic decision-making.

Governance & Assurance

• Maintain product documentation including roadmaps, product strategy and demo collateral, guidance and internal product awareness materials
• Support contractual compliance and reporting requirements
• Ensure all product-related standards are adhered to such as accessibility, technical and quality standards, etc.

Join Capita - Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com

What's in it for you?

• Remote working with occasional travel - work from wherever you're happiest in the UK
• Competitive salary
• 23 days' holiday, rising to 27 (pro rata) - plus the option to buy more after qualifying period
• Paid volunteering day with a charity of your choice
• Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave
• Cycle2Work scheme, pension, life assurance, and more

Customer first, always Fearless innovation Achieve together Everyone is valued

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email [e-mail] and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.