Product Operations Analyst: Data, Dashboards & Automation

Chip UK; City Of London; On-site; GBP 32,000; Full time

Job summary

A tech-driven financial services firm in London is seeking a motivated Data Analyst to analyze data, assist in customer support, and optimize operational processes. The ideal candidate should have strong SQL skills, attention to detail, and a proactive mindset. You will contribute to the mission of building an investment super app while enjoying a supportive team culture. This role provides a salary of up to £31,500 with great perks including a performance-related bonus, workplace pension, and a generous holiday policy.

Benefits

£31,500 per annum

Discretionary Performance‑Related Bi‑Annual Bonus

Workplace pension scheme

Private medical insurance

Employee Assistance Programme

Cycle to work scheme

Season ticket loan

Free ChipX subscription

Flexible working arrangements

28 days holiday plus bank holidays

Annual training budget

Chip Fitness Benefit

Company laptop

Opportunity for impact in a startup

Responsibilities

• Analyse data using SQL.
• Provide data extracts, analysis, and dashboard reporting.
• Assist in providing excellent customer support.
• Develop, optimise, and action operational process controls.
• Investigate and resolve issues.
• Automate repetitive MI using SQL and Python.

Skills

SQL – Intermediate level

Microsoft Excel / Google Sheets - Basic to Intermediate

Strong problem‑solving skills

Attention to detail

Proactiveness

Fast learning

Ability to multitask

Tools

Python

Job description

A tech-driven financial services firm in London is seeking a motivated Data Analyst to analyze data, assist in customer support, and optimize operational processes. The ideal candidate should have strong SQL skills, attention to detail, and a proactive mindset. You will contribute to the mission of building an investment super app while enjoying a supportive team culture. This role provides a salary of up to £31,500 with great perks including a performance-related bonus, workplace pension, and a generous holiday policy.