Product Manager

Octopus Energy Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy supplier in London is seeking a Product Manager to join their Onboarding team. The successful candidate will collaborate across teams to optimize customer journey transitions. Responsibilities include gathering requirements and developing high-traffic features, ideal for someone with a strong problem-solving mindset and effective communication skills. We value innovative and empathetic individuals ready to make a tangible impact in renewable energy.

Benefits

Flexible salary discussions

Unique workplace culture

Employee benefits hub

Qualifications

• Experience navigating multi-team environments to drive solutions.
• Ability to discern priorities and competing demands.
• Confidence in collaborating with technical teams.

Responsibilities

• Work alongside stakeholders to align priorities across teams.
• Gather requirements for new features or enhancements.
• Develop, test, and launch high-traffic journey features.

Skills

Customer empathy

Problem-solving skills

Effective communication

Project management

Agility in fast-paced environments

Tools

Notion

Asana

Miro

Figma

Python-based frameworks

GraphQL and REST APIs

React and Next.js

Job description

Octopus Energy started with a bold idea: to build Britain’s first truly digital energy supplier. By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we became Britain’s largest energy supplier. We’re scaling fast and building the next generation of products to accelerate the green energy transition, from making it effortless to switch to heat pumps, solar and EVs, to launching smart tariffs and creating renewable generation at scale. We’re also enabling our global businesses to reach the full capability of what we’ve achieved in the UK, taking the learnings, products and experiences that customers love here and rolling them out worldwide. At Octopus Tech, you’ll have real ownership, variety, and the chance to shape products that make a tangible difference in people’s lives - lowering bills, enabling greener living, and delivering experiences customers genuinely love. You’ll work side by side with teams across marketing, operations, and data, and see the impact of your work in the real world, fast.

We are looking for a Product Manager to join OE Tech and support our Onboarding team. The Onboarding team is a small team of front-end and back-end developers working on some of Octopus Energy GB’s highest traffic journeys: the switch journeys for domestic and business properties for customers who want to switch to Octopus Energy, and the change of tenancy journey for customers who are moving into a property supplied by Octopus Energy.

We embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity. We don’t hang our personalities up with our coats and nor should you. At Octopus, we hire great people who get stuff done, all whilst being themselves. If this sounds exciting, we’d love to chat.

What you'll be doing

• Work alongside stakeholders in different areas of the business and align on priorities across multiple teams/domains.
• Gather and refine requirements for new feature work or enhancements.
• Define the technical requirements for dependencies on other teams and clearly communicate priorities to external teams.
• Develop, test and release features with scalability in mind to ensure seamless launches for high traffic journeys.
• Work alongside Operations to test changes to and debug issues with journeys.
• Regular touchpoints with Marketing to identify trends, issues or improvements across funnels.
• Collaborate with multiple teams including Marketing, Ops, Credit and Design to reach a common understanding.

Our stack

• Notion
• Asana
• Miro
• Figma
• Python-based development framework
• Database management
• API design (GraphQL, REST)
• React front-end tech stack with Next.js, TypeScript, etc.

What you'll have

• Real care for our customers
• Experience taking problems, rather than strict guidelines, and developing strong solutions
• Ability to communicate effectively with front-end and back-end engineers
• Recognise what needs to be done, and what doesn’t need to be done right now
• The ability to spin many plates and content switch between competing demands
• A drive to collaborate and reach common understanding
• Confidence proactively reaching out to multiple teams
• Familiarity with engineering concepts
• The ability to make decisions quickly
• Confidence tackling large-scale tasks individually
• Confidence working with multiple teams to design an MVP
• An empathetic approach to delegating work and collaborating with others
• Love for being the glue

Handy, but not essential

• Previous experience in a fast-paced environment
• Previous experience in the energy industry

Why else you'll love it here

• Salary information is discussed on a call with a recruiter to match your experience with the right salary; Octopus has flexibility and does not want salary to be a barrier to applying.
• Octopus Energy Group is a unique culture, with autonomy and co-owners on projects that break new ground. We won best company to work for in 2022 and have been featured in various lists for workplaces and leadership.
• Visit our UK perks hub - Octopus Employee Benefits

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.