Product Genius: Elevate the Car Buyer Experience

Arnold Clark; Ayr; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension scheme

Maternity/Paternity packages

Training & progression

Job summary

Arnold Clark in Ayr is seeking Customer Service Executives to create an outstanding customer experience in our Peugeot branch and help customers get excited about our products.

You will be known as a Product Genius, learning about our vehicles, communicating across channels and guiding customers through the journey from enquiry to delivery. A five‑day week with weekends, 38 hours, and strong training support are provided.

Qualifications

• Confident communicator with a positive attitude.
• Willingness to go the extra mile.
• Full UK driving licence.
• Self-motivated and able to work in a team.
• Ambition to progress into car sales.

Responsibilities

• Prepare the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Swot up on our vehicles and manufacturers.
• Learn about our products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Progression to car sales

Job description

Arnold Clark in Ayr is seeking Customer Service Executives to create an outstanding customer experience in our Peugeot branch and help customers get excited about our products.

You will be known as a Product Genius, learning about our vehicles, communicating across channels and guiding customers through the journey from enquiry to delivery. A five‑day week with weekends, 38 hours, and strong training support are provided.