Product Genius: Elevate Customer Experience & Car Sales

Arnold Clark Group; Linwood; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday

Generous retail discounts

Private healthcare

Simplyhealth – GP 24/7 access and cash

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Job summary

Arnold Clark Group is seeking Customer Service Executives at our Linwood branch to deliver an outstanding customer experience across SEAT, SKODA, and CUPRA vehicles.

You will act as a Product Genius, learning about products, refining communication skills, and guiding customers from enquiry to sale and delivery. The role offers training, advancement opportunities, and a collaborative team environment.

Qualifications

• You’ll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• A full UK driving licence is essential.
• Able to work well alone and in a team.
• Eagerness to progress within this role to car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Learning about our vehicles and manufacturers to stay informed.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Progression into car sales

Job description

Arnold Clark Group is seeking Customer Service Executives at our Linwood branch to deliver an outstanding customer experience across SEAT, SKODA, and CUPRA vehicles.

You will act as a Product Genius, learning about products, refining communication skills, and guiding customers from enquiry to sale and delivery. The role offers training, advancement opportunities, and a collaborative team environment.