Product Genius: Create Exceptional Car-Buying Experience

Arnold Clark Group; Warrington; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access

Pension scheme

Parental leave packages

Training & progression

Job summary

Arnold Clark Warrington is seeking a Customer Service Executive to enhance the in-branch experience as a Product Genius, learning about our vehicles and helping customers choose the right option. You’ll receive training and be supported by a collaborative team.

We offer a clear path to progression into car sales, with a five-day rota including weekends and a 38-hour week, plus generous benefits and ongoing training to grow your skills in motor retail.

Qualifications

• Strong communication and a positive attitude.
• Willingness to go the extra mile.
• Full UK driving licence.
• Able to work on your own initiative and in a team.
• Eagerness to progress within this role toward car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learning about our products so you can help our customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Progression to car sales

Job description

Arnold Clark Warrington is seeking a Customer Service Executive to enhance the in-branch experience as a Product Genius, learning about our vehicles and helping customers choose the right option. You’ll receive training and be supported by a collaborative team.

We offer a clear path to progression into car sales, with a five-day rota including weekends and a 38-hour week, plus generous benefits and ongoing training to grow your skills in motor retail.