Product Genius — Transform Car-Buying Experience

Arnold Clark Group; Chertsey; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

33 days’ holiday allowance with room

Generous retail discounts

Private healthcare

Simplyhealth – GP access 24/7 and can"

Maternity and paternity packages

Opportunities for training and career

Job summary

Arnold Clark in Chertsey is seeking Customer Service Executives (Product Geniuses) to deliver an outstanding customer experience for motorstore/Geely customers. You’ll learn our products, help customers choose the right vehicle, and support the end-to-end sales journey with a friendly, proactive approach.

You’ll join a cohesive team with strong management support, and there is a clear path to progression into car sales as you gain experience and knowledge of our products.

Qualifications

• Confident communication and a positive attitude drive results.
• Willingness to go the extra mile to deliver great service.
• A full UK driving licence is essential.
• Able to work independently and as part of a team.
• Keen to progress within the role towards car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learning about our products so you can help customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Go the extra mile

UK driving licence

Team player

Progression to car sales

Job description

Arnold Clark in Chertsey is seeking Customer Service Executives (Product Geniuses) to deliver an outstanding customer experience for motorstore/Geely customers. You’ll learn our products, help customers choose the right vehicle, and support the end-to-end sales journey with a friendly, proactive approach.

You’ll join a cohesive team with strong management support, and there is a clear path to progression into car sales as you gain experience and knowledge of our products.