Product Genius: Elevate Customer Experience to Car Sales

Arnold Clark Group; Armadale; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ holiday allowance with roomto

Generous retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Job summary

Arnold Clark Group in Armadale (Citroën/DS) is seeking Customer Service Executives to deliver an outstanding in-branch experience. You’ll act as a Product Genius, learning our products and guiding enquiries from initial contact to delivery while working closely with a supportive team.

This full‑time role includes a set 38‑hour rota with weekend work, 33 days’ holiday, private healthcare, pension and progression opportunities into car sales.

Qualifications

• Excellent customer service skills.
• Willingness to learn and progress in the role.
• UK driving licence is required.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about vehicles and manufacturers to advise customers.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Full UK driving licence

Team player

Job description

Arnold Clark Group in Armadale (Citroën/DS) is seeking Customer Service Executives to deliver an outstanding in-branch experience. You’ll act as a Product Genius, learning our products and guiding enquiries from initial contact to delivery while working closely with a supportive team.

This full‑time role includes a set 38‑hour rota with weekend work, 33 days’ holiday, private healthcare, pension and progression opportunities into car sales.