Product Genius – Customer Experience Champion (Car Sales Path)

Arnold Clark Group; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

33 days holiday

Retail discounts

Private healthcare

GP access (Simplyhealth)

Pension scheme

Parental leave packages

Training & progression

Job summary

Arnold Clark Group in Glasgow is seeking a Customer Service Executive (Product Genius) to deliver an outstanding customer experience at our Hamilton Road Peugeot branch. You’ll learn our products, support the Sales team, and guide customers from enquiry to delivery while developing your skills in a collaborative environment.

As a valued team member, you’ll receive training and have opportunities for progression into car sales, with a five-day week (38 hours) including weekends.

Qualifications

• Confident communicator with a positive attitude.
• Willingness to go the extra mile.
• Full UK driving licence.
• Able to work independently and in a team.
• Eager to progress within the role toward car sales.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about vehicles to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Communication

Driving Licence

Team player

Initiative

Customer service

Job description

Arnold Clark Group in Glasgow is seeking a Customer Service Executive (Product Genius) to deliver an outstanding customer experience at our Hamilton Road Peugeot branch. You’ll learn our products, support the Sales team, and guide customers from enquiry to delivery while developing your skills in a collaborative environment.

As a valued team member, you’ll receive training and have opportunities for progression into car sales, with a five-day week (38 hours) including weekends.