Product Genius: Elevate the Car-Buying Experience

Arnold Clark Group; Ayr; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

Private healthcare

Pension scheme

GP access via Simplyhealth

Discounts

Training and progression

Job summary

Arnold Clark in Ayr (Kia branch) is seeking Customer Service Executives to create an outstanding customer experience and excite customers about products. You will learn about the vehicles, help customers through the sales journey, and work as part of a supportive team.

The role emphasizes training, progression into car sales, and delivering a first-class customer journey from enquiry to delivery. A full UK driving licence is required and you will work a 38-hour week on a set rota that includes

Qualifications

• You’ll be a confident communicator with a positive attitude.
• Willingness to go the extra mile.
• A full UK driving licence is required.
• You’ll be a great team player who can work on your own initiative.
• Eagerness to progress within this role toward car sales.

Responsibilities

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Learning about our vehicles to help customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Skills

Confident communicator

Willingness to go the extra mile

Full UK driving licence

Team player

Eager to progress into car sales

Job description

Arnold Clark in Ayr (Kia branch) is seeking Customer Service Executives to create an outstanding customer experience and excite customers about products. You will learn about the vehicles, help customers through the sales journey, and work as part of a supportive team.

The role emphasizes training, progression into car sales, and delivering a first-class customer journey from enquiry to delivery. A full UK driving licence is required and you will work a 38-hour week on a set rota that includes