Product Genius: Elite Customer Experience

Arnold Clark; Ayr; In loco; GBP 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Simplyhealth – GP 24/7 and cash back

Pension scheme

Maternity and paternity packages

Training and progression

Descrizione del lavoro

Arnold Clark in Ayr is seeking Customer Service Executives to create an outstanding customer experience at our Vauxhall branch. The in-branch role, known as Product Genius, focuses on product knowledge and top-notch communication to guide customers from enquiry to delivery.

You will join a cohesive team, receive training, and have clear career progression into car sales, with a rota that includes weekends and a 38-hour week.

Competenze

• You’ll be a confident communicator who understands that a positive attitude gets great results.
• Willingness to go the extra mile.
• A full UK driving licence.
• As happy working on your own initiative as you are in a team.
• One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Mansioni

• Preparing the showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Supporting the Sales department and delivering excellent customer experience.
• Organising and accompanying customers on test drives.
• Swotting up on our vehicles and manufacturers.
• Learning about our products so you can help our customers find the perfect fit.
• Enhancing the customer journey from enquiry to delivery.

Conoscenze

Confident communicator

Go the extra mile

Full UK driving licence

Team player

Career progression

Descrizione del lavoro

Arnold Clark in Ayr is seeking Customer Service Executives to create an outstanding customer experience at our Vauxhall branch. The in-branch role, known as Product Genius, focuses on product knowledge and top-notch communication to guide customers from enquiry to delivery.

You will join a cohesive team, receive training, and have clear career progression into car sales, with a rota that includes weekends and a 38-hour week.