Product Genius: Showroom Customer Experience Pro

Arnold Clark Group; Chertsey; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

33 days’ holiday allowance

Generous retail discounts

Private healthcare

GP access via Simplyhealth

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Job summary

Arnold Clark Group in Chertsey seeks Customer Service Executives to create an outstanding customer experience at our Motorstore/Geely branch. You’ll become a Product Genius, guiding customers through the sales journey from enquiry to delivery with enthusiasm and expertise.

Join a team that values progression, offers training and a clear path into car sales, and provides 38 hours per week on a five‑day rota, including weekends.

Qualifications

• Strong communication skills and a positive attitude are essential.
• Full UK driving licence is required.
• Must be a proactive team player with a willingness to learn.
• Desire to progress into car sales through the role.
• Comfortable working on own initiative as well as in a team.

Responsibilities

• Prepare showroom and cars for the day ahead.
• Assist with showroom presentation and advertising.
• Support the Sales department and deliver excellent customer experience.
• Organise and accompany customers on test drives.
• Learn about products to help customers find the perfect fit.
• Enhance the customer journey from enquiry to delivery.

Skills

Confident communicator

Positive attitude

Go the extra mile

Team player

Progression mindset

UK driving licence

Job description

Arnold Clark Group in Chertsey seeks Customer Service Executives to create an outstanding customer experience at our Motorstore/Geely branch. You’ll become a Product Genius, guiding customers through the sales journey from enquiry to delivery with enthusiasm and expertise.

Join a team that values progression, offers training and a clear path into car sales, and provides 38 hours per week on a five‑day rota, including weekends.