Product Development Assistant

Pearson Whiffin; Gillingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A specialist consultancy is seeking a highly organised Project Support Administrator to join its remote team. The role involves coordinating client and internal projects, managing schedules, resources, and communications. The ideal candidate has proven experience in project support, strong planning and organisational skills, and is comfortable working remotely. This position offers a unique opportunity for personal growth within a positive and collaborative culture, alongside 25 days of holiday and travel expenses covered.

Benefits

Generous holiday allowance

Travel expenses covered

Supportive team culture

Opportunities for personal development

Qualifications

• Proven experience in a senior administrative or project support role.
• Strong remote work experience managing priorities independently.
• Confidence handling client communications.

Responsibilities

• Coordinate projects from setup to invoicing and reporting.
• Manage schedules and timelines across multiple projects.
• Act as a point of contact for clients and stakeholders.

Skills

Excellent planning and organisational skills

Great communication

Attention to detail

Personal accountability

Strong IT literacy

Solutions-focused approach

Tools

Online platforms

Collaboration tools

Job description

Location: Fully remote, with in-person meetings in London / North Kent Hours: Monday to Friday, full time, 8.30am-5pm Contract: Permanent

Contact: Emily Powell or Holly Ensoll – Pearson Whiffin Recruitment

A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis.

The business operates in a professional services environment, delivering a range of client projects at pace.

This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design.

The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability.

This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a ‘tight ship’ behind the scenes.

The role

Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up.

Responsibilities will include:

• Managing schedules, resources and timelines across multiple client projects
• Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery
• Preparing, maintaining and quality-checking project documentation using established systems and templates
• Managing diaries, meetings, virtual sessions and ever-changing schedules
• Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients)
• Maintaining accurate data across systems, spreadsheets and reporting tools
• Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions
• Supporting remote systems, tools and internal processes as required

About you

This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation.

The successful applicant will bring:

• Proven experience in a senior administrative, project support or coordination role
• A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained)
• Excellent attention to detail and confidence handling client-facing communications (written and oral)
• Strong IT literacy and proficient using multiple online platforms and collaboration tools
• A calm, solutions-focused approach in a fast-moving, changeable environment
• The flexibility to adapt as client needs and schedules evolve
• A preference for continuity and longevity (vs. short-term or contract roles)

Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding).

Why apply?

This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work.

You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team.

This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector.

You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.