Product and Partner Administrator

Next Careers; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Leicester seeks a Product and Partner Development Coordinator to support day-to-day activities in the department. This full-time role involves providing administrative support, managing events, and coordinating communication between learners and the team. Ideal candidates will have experience in coordination roles, strong organizational skills, and be proficient in tools like Asana and Google Workspace. A proactive, detail-oriented approach is essential for success in this dynamic environment.

Qualifications

• Proven experience in a coordination or administrative role.
• Strong organisational skills to manage multiple tasks efficiently.
• Excellent written and verbal communication skills.

Responsibilities

• Provide admin support including using Asana for management.
• Manage diary and emails for the Head of Partner Development.
• Organise events and manage schedules.

Skills

Coordination experience

Strong organisational skills

Excellent communication skills

Proficient in Google Workspace

Detail-oriented

Tools

Asana

Learning Management Systems (LMS)

Microsoft Suite

Google Meet

Teams

Job description

Overview

The Product Partner & Development Team is dedicated to advancing the skills of our NEXT product and partner teams.

If you’re passionate about being part of a dynamic team that thrives on growth and delivering impact, this is the challenge for you.

About the Role

As the Product and Partner Development Coordinator you will play a pivotal role in ensuring the smooth running of the department by supporting and coordinating the day‑to‑day activities of the team.

• Administrative Support

  Provide day‑to‑day admin support for the team, including using Asana to manage the overall critical path and monitor the Asana inbox. Perform general admin duties (emails, surveys, room bookings, Thrive management).

• PA to the Head of Partner & Partner Development

  Approx. 2 days a week managing diary, emails, event anticipation and paperwork, ensuring confidentiality.

• Thrive – Learning Experience Platform Management

  Manage the home page campaigns and content blocks, audience assignments, and weekly Thrive Thursday communications.

• Event Support

  Organise and manage the event schedule and calendar, book rooms, contact guest speakers, decide audiences, send invites and handle pre‑prep.

• Learner Support

  Be the point of contact for learners, answering or redirecting queries before or after training and providing follow‑up materials.

• Feedback Collection and Reporting

  Assist in gathering feedback from learners, create attendance & performance reports from Thrive for team review.

About You

• Proven experience in a coordination or administrative role, preferably within a learning and development or events team.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, both written and verbal, to interact effectively with team members, stakeholders and learners of all levels.
• Proficient in Google Workspace or Microsoft Suite and familiar with online collaboration tools (Google Meet, Teams), with AI usage for efficiencies.
• Experience with Learning Management Systems (LMS) or Learning Experience Platforms (LXP) or other training software is a plus but not essential; training will be provided.
• Experience with Asana or other project management tools is beneficial; training will be provided.
• Detail‑oriented with a proactive approach to problem‑solving.
• Ability to work independently and as part of a team in a fast‑paced environment.
• A can‑do attitude – displaying an open / growth mindset.

Sponsorship

Candidates requiring sponsorship must meet the Home Office sponsorship requirements.

Required Experience

Unclear Seniority.

Employment Type

Full‑Time.