Processing Data Administrator

Valpak Limited; Stratford-upon-Avon; Hybrid; GBP 24,000; Full time

Job summary

An established industry player is seeking a Senior IT Analyst to join their dynamic team. This role involves providing exceptional end-user support to a diverse group of employees while ensuring the efficient operation of IT services. The ideal candidate will have a passion for sustainability and a commitment to helping businesses reduce their environmental impact. With a friendly and supportive working environment, this position offers flexible hours and hybrid working options, along with numerous benefits such as a generous annual bonus and enhanced pension scheme. If you are dedicated to making a difference in the field of environmental compliance, this opportunity is perfect for you.

Benefits

Hybrid working

Flexible hours

Annual bonus up to 10%

Enhanced pension scheme

Subsidised gym membership

Extra day off for birthday

Access to savings platform

Wellbeing initiatives

Qualifications

• Experience in providing end-user support to a large team.
• Familiarity with environmental compliance regulations is a plus.

Responsibilities

• Provide first-class end-user support to staff and ensure smooth IT services.
• Liaise with suppliers to assist with data submissions and requirements.

Skills

Excellent communication skills

Data analysis

Customer support

Education

Relevant degree or equivalent experience

Tools

MS Excel

CRM applications

Job description

Vacancy Type: Permanent
Location: Stratford-upon-Avon (Hybrid)
Salary: £24,000 (pro rata) + up to 10% bonus & benefits

Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.

With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.

Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.

Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!

How will I make a difference?

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.

As Senior IT Analyst, and working alongside the IT Support Analyst, your primary role is to provide first-class end-user support to up to 400 staff and ensure the smooth running of IT services to allow them to successfully carry out their roles efficiently.

What will I be doing?

The Advisors will liaise with suppliers, assisting them with their data submissions relating to our clients’ obligations under the Packaging, WEEE and Batteries regulations. The Advisor will work alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts.

The Advisors will liaise with suppliers of Data Insights’ customers to collect information by email, telephone, and live chat, as well as demonstrations and visit client sites to undertake weighing exercises. They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.

• To produce written communication with clients and suppliers through emails and letters
• To provide telephone support to clients and suppliers when collecting packaging weights information

Data cleansing and maintenance:

• To use in-house computer software to process packaging evidence information
• To use MS Excel and CRM applications to check and improve accuracy of data within supplier database

Collection of packaging, WEEE and batteries data:

• To contact the suppliers of Data Insights’ clients to gain weights information by email

Understanding of the packaging, WEEE, and batteries regulations:

• To receive in-house training on the packaging, WEEE and batteries regulations
• To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions
• To work within the guidelines of Valpak’s ISO accreditation and Risk Management Policies
• To adhere to all of Valpak’s Health and Safety Policies

What benefits will I receive?

We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance, helping towards a healthier lifestyle, or saving money. We have a range of benefits to help support you, including:

• Hybrid working and flexi Friday early finish
• Company annual bonus – up to 10%
• Enhanced pension scheme with Aviva (doubled up to 8%)
• Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership
• Enhanced maternity pay
• 25 days annual leave and option to buy/sell additional days
• An extra day off for your birthday
• Access to a savings platform that includes discounts and money-off promotions from 800+ retailers
• Wellbeing initiatives

If you would like to be considered for more than one role, or any future roles, please send your CV to [e-mail].