Process Administrator

MTVH; Nottingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

A housing association is seeking a Capital Works Process Administrator in Nottingham, part-time (22.5 hours/week). Responsibilities include providing administrative support for capital works, managing customer applications for home alterations, and ensuring accurate data input. The ideal candidate will be willing to learn and demonstrate commitment as a team player. In return, comprehensive training is offered in this fast-paced environment.

Benefits

Comprehensive in-house training

Qualifications

• Willingness to learn and demonstrate commitment.
• Show effective team player skills.

Responsibilities

• Provide system and administrative support for capital works programme.
• Manage customer applications for permission to carry out alterations.
• Ensure accurate data input within deadlines.
• Collaborate with internal stakeholders to resolve issues efficiently.

Job description

This role

This is a part-time role, working 22.5 hours per week. Working Monday - Friday between the hours of 9am - 5pm with 2 days in the office required.

As a Capital Works Process Administrator you will be responsible for providing system and administrative support to support the delivery of a capital works programme to ensure it both meets all statutory requirements and our customers` needs.

You will facilitate applications from customers for permission to carry out alterations within their homes by managing from receipt of application through to final decision.

As a Capital Works Process Administrator you will ensure the data inputted is both accurate and completed within deadlines and will be able to work alongside our internal stakeholders to ensure issues are resolved quickly and efficiently.

What you'll need to succeed

Along with the key experience and qualifications outlined in the Job Description, you will need have a willingness to learn, demonstrate commitment and show you are an effective team player.

What you'll get in return

In return, you will be exposed to the fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set.

The company

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.