Probation Service Front Desk & Admin Specialist

Ministry of Justice; Carlisle; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Annual leave 25–30 days

Pension (LGPS)

Training & development

Flexible working

Family friendly policies

Flexible benefits

Job summary

The Ministry of Justice in the United Kingdom is seeking an administrative professional to provide frontline reception duties and a range of office-based support services within the Probation Service Directorate. The role involves coordinating visitors, handling inquiries, managing building logistics, and offering flexible cover for teams when needed.

Hybrid working is available, with standard full-time hours of 37 per week.

Qualifications

• Must have proven proficiency in ICT skills across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills are essential.
• GCSEs including Maths and English or proven commensurate experience.

Responsibilities

• First point of contact for Probation Service and greet staff and visitors in person, by phone or email.
• Log arrivals and departures, issue visitor passes and security fobs as required.
• Manage building logistics: mail, PPE, stationery, meeting rooms, room bookings and events.
• Manage petty cash and travel warrants; support risk assessments and safeguarding.
• Support confidential case administration and maintain sensitive files and databases.

Skills

ICT skills

Communication skills

Education

GCSE Maths & English

IT qualification

Tools

Microsoft Office

Job description

The Ministry of Justice in the United Kingdom is seeking an administrative professional to provide frontline reception duties and a range of office-based support services within the Probation Service Directorate. The role involves coordinating visitors, handling inquiries, managing building logistics, and offering flexible cover for teams when needed.

Hybrid working is available, with standard full-time hours of 37 per week.