Probation Service Front Desk & Admin Support

Ministry of Justice; King's Lynn; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave 25 days

LGPS pension

Flexible working

Job summary

The Ministry of Justice is recruiting for a Receptionist to provide first point of contact for visitors, callers and email enquiries, and to perform a range of administrative duties within the Probation Service Directorate.

You will handle reception responsibilities, manage building logistics, and support case administration with confidential filing and data entry, while promoting diversity and adhering to policy requirements. Hybrid working is available where business needs allow.

Qualifications

• Proven proficiency in ICT across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.

Responsibilities

• Be first point of contact for Probation Service and greet visitors professionally (face to face, telephone, email).
• Log arrivals/departures, issue visitor passes and security fobs as needed.
• Assist with building logistics, mail, PPE, stationery, meeting room bookings and event registration.
• Handle petty cash and travel warrants between Probation properties.
• Support health and safety: act as Fire Warden/First Aider when required and assist risk assessments.
• Provide confidential admin support to case administration and maintain filing systems and databases.

Skills

ICT skills across Office applications

Verbal and written communication

Education

GCSE A*-C incl. Maths & English

Job description

The Ministry of Justice is recruiting for a Receptionist to provide first point of contact for visitors, callers and email enquiries, and to perform a range of administrative duties within the Probation Service Directorate.

You will handle reception responsibilities, manage building logistics, and support case administration with confidential filing and data entry, while promoting diversity and adhering to policy requirements. Hybrid working is available where business needs allow.