Front Desk & Admin Coordinator – Probation Office

Ministry of Justice; Eastbourne; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave 25 days

LGPS pension

Training and development

Flexible working policy

Family friendly policies

Job summary

Ministry of Justice, within the Probation Service Directorate, is seeking an administrative professional in Eastbourne to provide first point of contact for visitors and comprehensive office support across multiple teams.

The role includes reception duties, logistics management, safeguarding awareness, and flexibility to cover during absences. Hybrid working is available, with regular unsocial hours as required, and training provided.

Responsibilities

• First point of contact for Probation Service visitors; greet professionally face to face and by telephone, log arrivals and issue passes as needed.
• Answer enquiries during reception and refer more technical questions to an appropriate manager.
• Manage building logistics: mail items, PPE, stationery, room equipment, deliveries, bookings, events and registrations.
• Process petty cash and travel warrants; handle day-to-day cash handling between Probation properties.
• Maintain Health and Safety and security: act as key holder, test alarms, monitor CCTV, assist evacuations and be Fire Warden/First Aider if required.
• Log building faults/incidents; coordinate maintenance and escalate urgent issues to maintain security.
• Provide confidential admin support to operational teams: update files, produce documents, access databases, scan/archive data.
• Flexibility to work evenings up to 9:30pm and occasional weekends as required from some sites.

Job description

Ministry of Justice, within the Probation Service Directorate, is seeking an administrative professional in Eastbourne to provide first point of contact for visitors and comprehensive office support across multiple teams.

The role includes reception duties, logistics management, safeguarding awareness, and flexibility to cover during absences. Hybrid working is available, with regular unsocial hours as required, and training provided.