Hybrid Probation Services Reception & Admin Assistant

Ministry of Justice; Chesterfield; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Job summary

Ministry of Justice in the United Kingdom seeks a Receptionist within the Probation Service Directorate to be the first point of contact for visitors, staff and callers. You will perform a range of administrative duties and provide confidential support across teams, including cover during absences.

The role requires handling sensitive information with discretion and maintaining service standards. Core hours include some unsocial hours; hybrid working is available where business needs allow, and

Qualifications

• Proficient ICT skills across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.
• GCSEs including Maths and English (and Welsh where applicable) or equivalent experience.

Responsibilities

• Greet visitors face-to-face and via telephone/email, log arrivals and issue passes.
• Answer enquiries related to Probation Service information and refer complex queries to managers.
• Manage building logistics: mail, PPE orders, stationery, room bookings, event registrations.
• Handle petty cash, travel warrants, and assist with health and safety and security duties.
• Support case administration with confidential filing, data entry, and archiving.

Skills

Microsoft Office

Communication

Education

GCSE Maths & English

Tools

ECDL / CLAIT

Job description

Ministry of Justice in the United Kingdom seeks a Receptionist within the Probation Service Directorate to be the first point of contact for visitors, staff and callers. You will perform a range of administrative duties and provide confidential support across teams, including cover during absences.

The role requires handling sensitive information with discretion and maintaining service standards. Core hours include some unsocial hours; hybrid working is available where business needs allow, and