Probation Service Reception & Admin Support

Ministry of Justice; Southampton; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid working

Annual leave 25 days (pro rata) and 30

Flexible benefits

Job summary

Ministry of Justice in Southampton seeks a Receptionist/Administrative role within the Probation Service. You will be the first contact for visitors and callers, handling inquiries and providing administrative support across teams.

The role includes managing building logistics, meeting room bookings, petty cash and travel warrants, plus safety duties such as fire alarm checks and risk assessments. Hybrid working is available.

Qualifications

• Proven ICT skills across the full range of Microsoft Office applications.
• Experience in a criminal justice setting is preferred.
• Good verbal and written communication skills are essential.

Responsibilities

• Be the first point of contact for Probation Service visitors, greeting people professionally in person, by phone and email.
• Manage building logistics: mail, PPE, stationery, meeting rooms, deliveries and room bookings.
• Handle petty cash, travel warrants and day-to-day payments.
• Log faults and incidents, assist with risk assessments and security tasks (fire alarms, CCTV, evacuation).
• Provide confidential case administration support and maintain filing systems and databases.

Skills

Verbal communication

Written communication

ICT skills across MS Office

Customer relations

High pressure environments

Education

GCSE A*-C Maths & English

IT qualification (ECDL/CLAIT)

Tools

Microsoft Office

Job description

Ministry of Justice in Southampton seeks a Receptionist/Administrative role within the Probation Service. You will be the first contact for visitors and callers, handling inquiries and providing administrative support across teams.

The role includes managing building logistics, meeting room bookings, petty cash and travel warrants, plus safety duties such as fire alarm checks and risk assessments. Hybrid working is available.