Reception & Admin Support - Probation Services

Ministry of Justice; St Leonards; On-site; GBP 22,000 - 26,000; Full time

Job summary

Ministry of Justice, within the Probation Service Directorate at HMPPS, seeks an administrative professional to handle reception duties and a wide range of office-based tasks. You will act as the first point of contact for visitors, callers and emails, while supporting multiple teams with confidential information and risk-aware processes.

The role involves coordinating building logistics, health and safety tasks, and providing essential administrative support across probation operations, with

Qualifications

• Experience in reception/front-of-house roles.
• Ability to handle confidential information and data.
• Willingness to work unsocial hours as needed.

Responsibilities

• Be the first point of contact for Probation Service and greet visitors face-to-face and by phone/email.
• Handle building logistics: mail, PPE, stationery, meeting rooms, and event registrations.
• Process petty cash and travel warrants and manage related expenses.
• Support health and safety: fire alarms, CCTV, risk assessments, and evacuations as needed.
• Log faults/maintenance and escalate issues to ensure building security.
• Provide confidential admin support to operational teams for case administration.

Skills

Reception duties

First point of contact

Administrative support

Tools

Delius

Job description

Ministry of Justice, within the Probation Service Directorate at HMPPS, seeks an administrative professional to handle reception duties and a wide range of office-based tasks. You will act as the first point of contact for visitors, callers and emails, while supporting multiple teams with confidential information and risk-aware processes.

The role involves coordinating building logistics, health and safety tasks, and providing essential administrative support across probation operations, with