Front Desk & Admin Coordinator

Ministry of Justice; Crawley; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

The Ministry of Justice within the Probation Service Directorate is seeking an administrative receptionist to provide first point of contact and a range of office-based support. The role includes reception duties, visitor management and general administrative tasks across teams.

You will greet visitors, log arrivals, manage mail and room bookings, handle security and safety checks, and provide confidential administrative assistance as needed. Hybrid working is available in this UK-based role.

Qualifications

• Proficiency in ICT across Microsoft Office applications.
• Excellent verbal and written communication skills.
• Experience in reception/administrative roles preferred.
• Ability to handle confidential information appropriately.

Responsibilities

• Be the first point of contact for Probation Service and greet visitors face-to-face and remotely.
• Log arrivals and departures, issue passes and coordinate staff notifications.
• Manage mail, stationery, meeting rooms, and room bookings including events.
• Support security, safety checks and risk management as required by the role.

Skills

ICT skills

Communication

Customer service

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

The Ministry of Justice within the Probation Service Directorate is seeking an administrative receptionist to provide first point of contact and a range of office-based support. The role includes reception duties, visitor management and general administrative tasks across teams.

You will greet visitors, log arrivals, manage mail and room bookings, handle security and safety checks, and provide confidential administrative assistance as needed. Hybrid working is available in this UK-based role.