Proactive Tenancy Fraud Officer

THE BARNET GROUP; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A local authority trading company in the United Kingdom seeks a Proactive Tenancy Fraud Officer for a one-year contract. This role involves preventing tenancy fraud, conducting audits, and collaborating with enforcement teams to ensure housing for those in need. Ideal candidates will have housing management experience, strong investigative skills, and proficiency in Microsoft Word and Excel. A generous pay and benefits package is offered, along with a supportive and inclusive work environment.

Benefits

Flexible Pension and Benefits allowance – 5% of your salary

Medical Cash Scheme and Dental Insurance

25 days annual leave (increasing with service)

Option to buy or sell up to five days annual leave

Employee Assistance Programme

Eye care Vouchers

Volunteering Activities

Flexible and agile working

Career progression and mentoring programme

Access to learning and training opportunities

Qualifications

• Experience in housing management or a related field.
• Strong understanding of housing legislation and tenancy enforcement.
• Confidence in preparing legal documents and attending court.

Responsibilities

• Lead proactive tenancy fraud prevention initiatives across Barnet Homes properties.
• Conduct tenancy audits and take legal action where necessary.
• Collaborate with CAFT and other enforcement teams to reduce fraud risk.

Skills

Investigative skills

Customer service

Communication

Ability to work independently

IT proficiency

Education

Experience in housing management

Tools

Microsoft Word

Microsoft Excel

Job description

Are you a proactive, results-driven professional with an investigative mindset? Do you believe social housing should be reserved for those in genuine need? If so, The Barnet Group invites you to join us as a Proactive Tenancy Fraud Officer for a one year contract.

This is a unique opportunity to work in partnership with the Corporate Anti-Fraud Team (CAFT) to identify and recover properties subject to tenancy fraud, ensuring they are returned to those who truly need them.

The Vacancy

The role of Proactive Tenancy Fraud Officer will be responsible for the delivery of excellent housing management services to all of our customers across a range of tenures including all Barnet Homes properties with a focus on proactively identifying properties subject to potential fraud.

What You’ll Be Doing:

• Lead proactive tenancy fraud prevention initiatives across Barnet Homes properties.
• Conduct tenancy audits and take legal action where necessary.
• Collaborate with CAFT and other enforcement teams to reduce fraud risk.
• Use data matching tools to identify irregularities and focus investigations.
• Support vulnerable residents and contribute to safeguarding efforts.
• Maintain accurate records and casework systems.
• Promote fraud awareness across stakeholder services.

What We’re Looking For:

• Experience in housing management or a related field.
• Strong understanding of housing legislation and tenancy enforcement.
• Excellent communication, customer service, and investigative skills.
• Ability to work independently and manage competing priorities.
• Confidence in preparing legal documents and attending court.
• IT proficiency, especially in Microsoft Word and Excel.

What’s in it for you?

We’re committed to making The Barnet Group a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:

• Flexible Pension and Benefits allowance – 5% of your salary
• Medical Cash Scheme and Dental Insurance
• 25 days annual leave (increasing with service)
• Option to buy or sell up to five days annual leave per year
• Employee Assistance Programme
• Eye care Vouchers
• Volunteering Activities
• Flexible and agile working
• Career progression across the organisation with our mentoring programme and apprenticeships
• Access to extensive learning and training opportunities with learning pool platform
• The Barnet Group is a mindful employer with trained Mental Health First Aiders
• A supportive, inclusive culture that values diversity

How to Apply?

If this sounds like your next career move, click ‘Apply Now’ - we’d love to hear from you!

To support your application, please include a supporting statement outlining:

• How your skills, experience, and achievements align with the requirements of the role; and
• Why you are interested in joining The Barnet Group.

Your supporting statement is a key part of the selection process and will help us understand how you could contribute to our team and our mission. Please ensure it is tailored to the role and highlights your motivation and suitability.

Should you wish to send your supporting statement via email, please email to [e-mail]

Our Commitment to Diversity and Inclusion

We welcome applications from everyone, regardless of age, disability, gender identity, ethnic origin, race, religion or belief, or sexual orientation. If you have a disability and require adjustments to participate in the recruitment process, please let us know so we can support you.

At The Barnet Group, we’re proud to be an inclusive employer. We celebrate individuality and value the unique perspectives each person brings. We’re committed to creating a workplace where everyone feels respected, supported, and able to be their authentic self.

About The Barnet Group

The Barnet Group is a local authority trading company, wholly owned by Barnet Council, and established in February 2012. With around 1,000 employees, we deliver a wide range of housing and care services through our subsidiaries:

• Barnet Homes, managing social housing and homelessness services;
• Your Choice Barnet, providing adult social care;
• Opendoor Homes, developing over 300 new homes in the borough;
• Bumblebee Property, an online estate agency serving Barnet and surrounding areas;
• TBG Flex, supporting employment and skills development.

Together, we work to improve lives and strengthen communities across Barnet.