Proactive Maintenance Planner & Scheduler

Cardo Group; Wales; On-site; GBP 25,000 - 32,000; Full time

Job summary

The Cardo Group in the UK is seeking a Responsive Planner to join our maintenance team in Pembrokeshire. You will coordinate and schedule maintenance work, liaising with clients and managers to prioritise tasks and ensure timely completion.

You will manage diaries, allocate resources, run progress reports, and identify process improvements. Strong communication and MS Office skills are essential.

Qualifications

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment.
• Friendly, approachable, and professional demeanour.
• Strong attention to detail and problem-solving skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Experience in organising jobs from start to finish.
• Receive, review, and prioritise incoming work orders and repair requests.
• Communicate effectively with residents, contractors, and internal teams to provide updates on repair status and address any concerns.
• Allocate appropriate resources, including contractors and internal teams, to ensure timely completion of repairs and maintenance tasks.
• Working efficiently using travel time and productivity to help plan.
• Proactively identify and address potential issues or delays.
• Running reports on historic jobs and planning into agendas whilst ringing tenants.
• Prepare regular reports on repair activity, response times, and service quality for management review.
• Working from a live diary to ensure operatives have a supply of works for the trades they do.
• Understand what trades and orders they are to be released to complete all works.
• Create and adjust daily and weekly schedules.
• Regularly evaluate existing processes for efficiency and effectiveness, identifying opportunities for streamlining operations and enhancing service quality.

Skills

Communication

MS Office

Interpersonal

Attention to detail

Teamwork

Job description

The Cardo Group in the UK is seeking a Responsive Planner to join our maintenance team in Pembrokeshire. You will coordinate and schedule maintenance work, liaising with clients and managers to prioritise tasks and ensure timely completion.

You will manage diaries, allocate resources, run progress reports, and identify process improvements. Strong communication and MS Office skills are essential.