Prison Mailroom Specialist

Sodexo Ltd; West Calder; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading global service provider is seeking a highly organised Prison Correspondence Administrator to oversee mail services at HMP Addiewell. The role involves managing correspondence, responding to inquiries, and ensuring confidentiality. Candidates should possess strong organisational and communication skills, and basic IT proficiency, particularly in Microsoft Office. This full-time position offers extensive Sodexo benefits, fostering an inclusive workplace where diversity is valued.

Benefits

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Responsibilities

• Manage all incoming and outgoing prisoner and establishment mail.
• Record and process all special and recorded delivery items.
• Respond to mail-related queries professionally.
• Provide cover for other administrative functions.
• Maintain confidentiality with sensitive information.
• Manage mail room stock and supplies.
• Contribute to a compliant and effective mail room service.

Skills

Organisational skills

Attention to detail

Communication skills

Basic IT proficiency

Time management

Customer-focused approach

Adaptability

Problem-solving skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading global service provider is seeking a highly organised Prison Correspondence Administrator to oversee mail services at HMP Addiewell. The role involves managing correspondence, responding to inquiries, and ensuring confidentiality. Candidates should possess strong organisational and communication skills, and basic IT proficiency, particularly in Microsoft Office. This full-time position offers extensive Sodexo benefits, fostering an inclusive workplace where diversity is valued.