Print & DM Account Manager — Fast-Track to Director

Harrison Scott Associates; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading print and mailing company based in West Midlands is seeking a Print & DM Account Manager to join their Client Services Team. This position offers great opportunities for fast-track career progression. The successful candidate will manage client relationships, oversee mailing campaigns, and ensure accuracy in operations. Ideal candidates should have strong experience in client management and knowledge of direct mail and postal services. Excellent teamwork and proficiency in tools like Salesforce and Microsoft Office are essential.

Qualifications

• Experience in professional client relationship management.
• Understanding of the customer journey in modern print and direct mail.
• Ability to manage multiple tasks with diligence and accuracy.

Responsibilities

• Support Client Services team with administration and campaign coordination.
• Act as a key contact for clients to keep them informed.
• Ensure timely and accurate dispatch of mailing campaigns.
• Manage orders from quotation to invoice.
• Proactively contact existing clients to develop business.
• Assist in raising new business quotations and follow-ups.

Skills

Team player

Methodical approach

Knowledge of direct mail services

Experience with Salesforce

Microsoft Office

Tools

Salesforce

Tharstern MIS

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Microsoft Word

Job description

A leading print and mailing company based in West Midlands is seeking a Print & DM Account Manager to join their Client Services Team. This position offers great opportunities for fast-track career progression. The successful candidate will manage client relationships, oversee mailing campaigns, and ensure accuracy in operations. Ideal candidates should have strong experience in client management and knowledge of direct mail and postal services. Excellent teamwork and proficiency in tools like Salesforce and Microsoft Office are essential.