Print + DM Account Director

Harrison Scott Associates; West Midlands Combined Authority; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading marketing firm in the West Midlands is looking for an ambitious Print + DM Account Director. This role involves leading a client services team, ensuring client satisfaction, and driving revenue growth through effective management and communication. The ideal candidate has over 5 years of experience in print and postal services. A highly competitive salary package is offered.

Qualifications

• Minimum of 5 years of experience in print, mail, and postage.
• Extensive knowledge of UK and international postal services.
• Experience in managing teams and client relationships.

Responsibilities

• Lead a client services team to drive revenues.
• Manage and motivate the team to meet targets.
• Act as a key contact for clients during mailing campaigns.

Skills

Print and mail experience

Client retention skills

Leadership ability

Sales and margin performance

Effective communication

Job description

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Print + DM Account Director, West Midlands

Client:

Location: West Midlands, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

38fe2dc531e0

Job Views:

38

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Job Title: Print + DM Account Director

Salary: Highly Competitive Package

Location: West Midlands

Reference: J78989

Contact:

Telephone: [phone]

The client, due to recent investment and growth, is seeking a highly ambitious Account Director with over 5 years of print, mail, and postage experience in a demanding environment.

The Account Director is responsible for client retention and revenue growth, leading a client services team to increase revenues through repeat and new business, and driving team profitability.

Duties & Key Responsibilities:

• Manage a team, demonstrating leadership, motivation, and delegation.
• Mentor and develop team members to meet targets and ensure client satisfaction.
• Foster a culture of recognition and reward.
• Drive sales, margin performance, and customer retention.
• Act as a key contact for clients, proactively updating them during mailing campaigns.

Applicants must have extensive mail fulfillment and postage account management experience, with significant knowledge of UK & international postal services, including DSA’s, independent carriers, and Royal Mail.

Attributes:

• Highly driven and financially motivated.
• Effective communicator with colleagues and clients.
• Approachable, transparent, and supportive.
• Team player willing to assist colleagues.
• Diligent, conscientious, and deadline-oriented.
• Enthusiastic, motivated, adaptable, and responsible.
• Mindful and professional, with a positive attitude to team performance.
• Willing to learn, improve, and take ownership of work and team results.