Print Account Manager — Client Success & Reporting

Inspired Thinking Group (ITG); Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading marketing company in Birmingham is seeking an experienced Account Manager to ensure exceptional service delivery for a major client. You will build lasting relationships, manage print inquiries, and provide insightful reporting. This role demands strong customer management and project management skills in a dynamic environment. The position also comes with numerous perks, including a competitive salary and smart working options.

Benefits

25 days holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Employee Assistance Programme

Cycle to Work Scheme

Monthly Employee Awards

Referral scheme

Wellbeing Programme

Qualifications

• Experience in working with data, reporting, and delivering client services.
• Strong project management and organizational skills.
• Understanding of hospitality and retail environments.

Responsibilities

• Build and maintain relationships with key stakeholders.
• Manage end-to-end print inquiries and account activities.
• Provide regular reporting to clients and internal teams.

Skills

Customer management skills

Project management

Problem-solving

Interpersonal skills

Communication skills

Tools

Excel

Hospitality POS systems

Job description

A leading marketing company in Birmingham is seeking an experienced Account Manager to ensure exceptional service delivery for a major client. You will build lasting relationships, manage print inquiries, and provide insightful reporting. This role demands strong customer management and project management skills in a dynamic environment. The position also comes with numerous perks, including a competitive salary and smart working options.