Principle Digital Experience Engineer – Nexthink

La Fosse Associates; Leeds; Remote; GBP 70,000; Full time

Job summary

A leading technology recruitment firm seeks a Principal DEX Engineer to enhance digital experiences across their enterprise platforms. Responsibilities include leading the DEX lifecycle and managing DEX tools like Nexthink and ZDX. The ideal candidate will have extensive experience in endpoint management and a strong background in ITIL. Competitive salary and benefits offered, including a bonus.

Qualifications

• 2+ years with DEX tools or endpoint management/automation required.
• 3+ years supporting enterprise IT environments necessary.
• Familiarity with Windows, macOS, Linux, IAM, and endpoint security is essential.

Responsibilities

• Lead the Digital Experience (DEX) lifecycle for continuous improvement.
• Manage DEX tool selection, deployment, and integration.
• Monitor performance and drive automated self-healing.

Skills

DEX tools or endpoint management/automation

Data analysis and reporting expertise

ITIL and ITSM knowledge

Scripting languages (PowerShell, Bash, Python)

Education

Degree in IT/Computer Science or equivalent experience

Tools

Nexthink

ZDX

Microsoft 365/Azure

ServiceNow

Job description

Principle DEX Engineer – Digital Experience (Nexthink)

Location: UK wide

Salary: £70k+ 10% Bonus + Benefits

We are seeking an experienced Principal Platform Engineer to lead the design, development, and optimisation of enterprise platforms that deliver exceptional digital experiences. This role will shape architecture, monitor performance, and drive automation to ensure high-performing, user-focused services. Our client’s International IT Department is driving innovation , with 450+ technology experts supporting 7,500 colleagues worldwide.

Key Responsibilities

• Lead the Digital Experience (DEX) lifecycle: needs analysis, persona mapping, reporting, and continuous improvement.
• Manage DEX tools: selection, deployment, configuration, reporting, vendor management, and integration with IT systems.
• Monitor performance, adoption, and sentiment; drive automated self-healing and behavioural change.
• Collaborate with IT, security, operations, and HR to align DEX with organisational needs.
• Support incident management, create knowledge resources, and ensure endpoint compliance and optimisation.
• Promote digital dexterity, automation, and agile working practices across the organisation.
• Mentor technical staff and champion best practices.

Skills & Experience

• Degree in IT/Computer Science or equivalent experience.
• 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX)
• 3+ years supporting enterprise IT environments.
• Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python).
• Data analysis and reporting expertise; ability to identify trends and take action.
• Familiarity with Windows, macOS, Linux, IAM, and endpoint security.

Fore more information, please apply or reach out directly to [e-mail]