Prescription Clerk

The Roxton Practice; Grimsby; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization located in Grimsby is seeking a part-time Prescription Clerk/Officer to join its Medication Management Team. This role, covering Wednesday to Friday, involves managing incoming prescription requests, maintaining accurate patient records, and supporting medication reviews in collaboration with pharmacy teams. The ideal candidate will possess excellent communication skills, attention to detail, and a background in primary care. This position plays a crucial role in ensuring safe and timely prescription processing.

Qualifications

• Excellent communication skills are essential for managing prescription requests.
• High attention to detail is required to ensure accurate medication processing.
• Experience in a Primary Care setting is important.

Responsibilities

• Manage and process patient prescriptions according to Standard Operating Procedures.
• Liaise with Pharmacy Technicians and Clinical Pharmacists.
• Handle prescription-related queries from healthcare professionals.

Skills

Excellent communication skills (written and oral)

Ability to follow policies and standard operating procedures

Effective time management

Ability to work as a team member and on your own

Experience working in a time-pressured environment

High levels of accuracy and attention to detail

Experience of working with Microsoft Office and Outlook

Competent in use of SystmOne

Experience working in Primary care

Job description

We are seeking a Prescription Clerk/Officer to join our Medication Management Team, working across our Immingham and Grimsby locations. This is a part-time position, covering Wednesday to Friday (16 hours per week), with additional hours required to provide holiday and sickness cover as needed.

Main duties of the job

As a Prescription Clerk/Officer, you will play a key role in ensuring the safe, accurate, and timely processing of prescriptions within the practice. Your duties will include managing incoming prescription requests across a range of communication channels, generating prescriptions for GP approval, and ensuring they are processed within agreed timeframes. You will maintain accurate patient records, communicate with patients to promote appropriate and timely medication ordering, and support medication reconciliation processes. Working closely with our Pharmacy Technicians and Clinical Pharmacist teams, you will also assist in arranging medication reviews and contributing to the overall quality and safety of our prescribing services.

About us

The Roxton Practice is a large partnership delivering services at three sites and across the community in North East Lincolnshire. We have over 33,000 registered patients and more than 150 staff with a strong patient focused ethos. We are looking to recruit the right individual to champion a culture of safety, quality and excellence across the organisation.

Employing over 150 staff in a variety of roles, our staff are our greatest asset. This includes front of house and administration teams, service managers and an increasingly dynamic range of clinical roles, comprising GPs, Clinical Pharmacists, ACP and ANPs, Nurses, Paramedics, Pharmacy Technicians, Dispensers and Health Care Assistants.

Job responsibilities

The role is responsible for managing and processing patient prescriptions in line with the practices Standard Operating Procedures, ensuring a safe, accurate, and efficient workflow. You will liaise closely with our Pharmacy Technicians, Clinical Pharmacists, and community pharmacy teams to support effective medication management.

Key responsibilities include highlighting any issues or queries related to repeat prescriptions to the Medication Management Team and ensuring appropriate follow-up actions are taken. You will also monitor medication review dates, confirming that reviews are completed when due and escalating any overdue reviews to the relevant teams.

Additionally, you will handle prescription-related queries from a wide range of healthcare professionals, including GPs, nurse prescribers, hospital outpatient teams and consultants, community pharmacists, community nursing teams, carers, care homes, and internal reception/administration staff.

Person Specification

Experience

• Excellent communication skills (written and oral)
• Ability to follow policies and standard operating procedures
• Effective time management
• Ability to work as a team member and on your own
• Experience of working in a time-pressured environment
• High levels of accuracy and attention to detail essential at all times
• Experience of working with Microsoft office and Outlook
• Competent in use of SystmOne
• Experience working in Primary care

Experience

• Excellent communication skills (written and oral)
• Ability to follow policies and standard operating procedures
• Effective time management
• Ability to work as a team member and on your own
• Experience of working in a time-pressured environment
• High levels of accuracy and attention to detail essential at all times
• Experience of working with Microsoft office and Outlook
• Competent in use of SystmOne
• Experience working in Primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.