Premium Matchday Hospitality Lead

CH&CO; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a confident Hospitality Supervisor to manage operations at the premium lounges on matchdays at Charlton Athletic Football Club. This role involves overseeing service delivery, leading a motivated team of bar staff and waiters, and ensuring an exceptional experience for guests. Ideal candidates will have experience in hospitality or customer service, and possess strong leadership and communication skills.

Qualifications

• Proven experience in hospitality or events management.
• Strong supervisory skills with the ability to lead a team.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee hospitality lounge operations on matchdays.
• Lead and motivate bar staff and waiters.
• Serve as the key contact for staff and guests.

Skills

Leadership skills

Customer service excellence

Event management experience

Job description

A leading hospitality company is seeking a confident Hospitality Supervisor to manage operations at the premium lounges on matchdays at Charlton Athletic Football Club. This role involves overseeing service delivery, leading a motivated team of bar staff and waiters, and ensuring an exceptional experience for guests. Ideal candidates will have experience in hospitality or customer service, and possess strong leadership and communication skills.