Premium Eyewear Retail & Optical Tech Assistant

VISION EXPRESS; Stockport; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday (buy/sell)

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting an Optical Assistant to join our retail team and deliver expert customer service for premium eyewear. You’ll help customers select frames, adjust fittings, and support with minor repairs, while assisting with pre-screening eye tests and daily store administration.

We offer a competitive package including a frames/Sunglasses allowance, generous holiday, staff discounts, free eye tests, and wellbeing support.

Qualifications

• Excellent customer service and product advice skills.
• Willingness to discuss eyewear and use digital tools.
• Team player with a positive can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Frame adjustments

Fittings

Minor repairs

Eye test support

Admin tasks

Digital tools

Tools

Digital tools

Job description

Vision Express is recruiting an Optical Assistant to join our retail team and deliver expert customer service for premium eyewear. You’ll help customers select frames, adjust fittings, and support with minor repairs, while assisting with pre-screening eye tests and daily store administration.

We offer a competitive package including a frames/Sunglasses allowance, generous holiday, staff discounts, free eye tests, and wellbeing support.