Premium Eyewear Concierge & Optical Assistant

VISION EXPRESS; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame discount

Lenses discount

33 days holiday

Employee wellbeing

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver confident customer service and product advice while representing premium eyewear and med-tech innovations. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

You will contribute to a smooth-running store with admin tasks and collaborate with a team that values service, style, and customer care.

Qualifications

• Ability to engage confidently with customers and provide product advice.
• Experience with eyewear or retail enviroments is a plus.
• Excellent communication and teamwork skills.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product recommendation

Communication

Team player

Digital tools

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver confident customer service and product advice while representing premium eyewear and med-tech innovations. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

You will contribute to a smooth-running store with admin tasks and collaborate with a team that values service, style, and customer care.