Premium Optical Assistant: Eyewear, Fittings & Tech

Vision Express (UK) Limited; Talbot Green; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Lenses discount

Holiday entitlement

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product guidance. You will learn frame adjustments, fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology.

Join a leading optical retailer backed by EssilorLuxottica, offering extensive product ranges and opportunities to develop in a fast-paced, customer-focused environment.

Qualifications

• Retail or customer service experience preferred.
• Comfort with digital tools and devices.
• Strong communication and teamwork skills.

Responsibilities

• Provide personalised product advice and attentive service.
• Assist with frame adjustments, fittings, and minor repairs.
• Support pre-screening eye tests with optical tech.
• Help keep the store running smoothly with admin tasks.

Skills

Customer service

Communication

Team player

Tools

Frames fitting tools

Job description

Vision Express is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product guidance. You will learn frame adjustments, fittings, and carry out minor repairs while supporting pre-screening eye tests with the latest optical technology.

Join a leading optical retailer backed by EssilorLuxottica, offering extensive product ranges and opportunities to develop in a fast-paced, customer-focused environment.