Premium Eyewear Advisor & Optical Tech Assistant

Vision Express; North East; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Staff discounts

Wellbeing support

OneSight Foundation

Job summary

Vision Express, a leading optical retailer supported by EssilorLuxottica, is hiring a Retail Optical Assistant to deliver confident customer service and expert product advice in-store. You’ll assist with fittings, minor repairs, and support pre-screening eye tests using cutting-edge optical tech.

Join a growing med-tech business with generous eyewear allowances, 33 days holiday, staff discounts, and wellbeing support.

Qualifications

• Excellent customer service skills with a friendly approach.
• Ability to learn product features and make fitting recommendations.
• Willingness to use digital tools for scheduling and sales.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Eye care knowledge

Communication

Tools

Digital tools

Job description

Vision Express, a leading optical retailer supported by EssilorLuxottica, is hiring a Retail Optical Assistant to deliver confident customer service and expert product advice in-store. You’ll assist with fittings, minor repairs, and support pre-screening eye tests using cutting-edge optical tech.

Join a growing med-tech business with generous eyewear allowances, 33 days holiday, staff discounts, and wellbeing support.