Premium Eyewear Advisor & Optical Tech Support

VISION EXPRESS; Lisburn; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frame allowance £350

Lenses unlimited spend

33 days holiday with buy/sell

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express, a leading optical retailer in the EssilorLuxottica group, is hiring a Retail Optical Assistant. You will deliver confident customer service, advise on frames and lenses, assist with fittings, and support pre-screening eye tests with the latest optical technology.

We offer a competitive package: frame allowance (£350), 33 days holiday with buy/sell options, family discounts, free eye tests, wellbeing support, and monthly bonuses on top of your salary.

Qualifications

• Confident engaging with customers and recommending products.
• Strong communicator who listens and understands customer needs.
• Positive team player with a can-do attitude.
• Passionate about eyewear and style, comfortable with digital tools.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Team player

Digital tools

Job description

Vision Express, a leading optical retailer in the EssilorLuxottica group, is hiring a Retail Optical Assistant. You will deliver confident customer service, advise on frames and lenses, assist with fittings, and support pre-screening eye tests with the latest optical technology.

We offer a competitive package: frame allowance (£350), 33 days holiday with buy/sell options, family discounts, free eye tests, wellbeing support, and monthly bonuses on top of your salary.