Premium Eyewear Retail Assistant – Eye Care & Tech

VISION EXPRESS; Ashby-de-la-Zouch; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Frames discount

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is seeking a Retail Optical Assistant to provide personalised customer service and product advice in a fast-paced eyewear environment. You will assist with fittings, minor repairs and support pre-screening eye tests using advanced optical tech.

The role offers discounts on frames, generous holiday allowance, and wellbeing support, with monthly bonuses for high performance within a large national retailer.

Qualifications

• Experience delivering personalised customer service and product guidance.
• Interest in eyewear and digital tools.
• Strong communication and teamwork skills.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication

Team player

Job description

Vision Express is seeking a Retail Optical Assistant to provide personalised customer service and product advice in a fast-paced eyewear environment. You will assist with fittings, minor repairs and support pre-screening eye tests using advanced optical tech.

The role offers discounts on frames, generous holiday allowance, and wellbeing support, with monthly bonuses for high performance within a large national retailer.