Premium Eyewear Advisor & Optical Tech Specialist

Vision Express; Salterforth; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family discounts

Free eye tests

Wellbeing support

OneSight involvement

Job summary

Vision Express is seeking a Retail Optical Assistant in the UK to deliver personalised customer service and expert eyewear advice. You will learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with the latest optical tech.

This role keeps daily operations running smoothly, combining service with admin duties. The company offers a frames allowance option, generous holiday entitlement, discounts for family and friends, free eye tests, wellbeing support, and

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Communication

Job description

Vision Express is seeking a Retail Optical Assistant in the UK to deliver personalised customer service and expert eyewear advice. You will learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with the latest optical tech.

This role keeps daily operations running smoothly, combining service with admin duties. The company offers a frames allowance option, generous holiday entitlement, discounts for family and friends, free eye tests, wellbeing support, and