Premium Eyewear Advisor & Optical Tech Support

Vision Express; Basildon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Generous holiday

Staff discounts

Wellbeing support

OneSight support

Job summary

Vision Express is hiring an Optical Assistant to deliver personalised customer service and expert product advice in a busy retail environment. You’ll learn frame adjustments, fittings, and minor repairs, while supporting in-store pre-screening and admin tasks with modern optical technology.

The role offers bonuses on top of base pay and access to employee discounts, wellbeing support, and development opportunities within a global eyewear leader.

Qualifications

• Proven ability to deliver personalised customer service and product recommendations.
• Comfort with using digital tools and optical technology in-store.
• Strong communication and teamwork to support store operations.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Communication

Teamwork

Digital tools

Tools

Eye care tech

Job description

Vision Express is hiring an Optical Assistant to deliver personalised customer service and expert product advice in a busy retail environment. You’ll learn frame adjustments, fittings, and minor repairs, while supporting in-store pre-screening and admin tasks with modern optical technology.

The role offers bonuses on top of base pay and access to employee discounts, wellbeing support, and development opportunities within a global eyewear leader.